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Nondiscrimination Notice

Nondiscrimination Notice

Cypress Creek Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Cypress Creek Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Cypress Creek Hospital:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    Qualified sign language interpreters
    Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    Qualified interpreters
    Information written in other languages

If you need these services, contact Lichina Harris.If you believe that Cypress Creek Hospital has failed to provide these services or discriminated in another way on the basis ofrace, color, national origin, age, disability, or sex, you can file a grievance with:

Lichina Harris, Patient Advocate
17750 Cali Drive, Houston, TX 77090
tel. 281.586.5975, fax 281.586.5925
email: [email protected].

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Lichina Harris, Patient Advocate is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
800.368.1019, 800.537.7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Help is Just a Phone Call Away

We cannot offer diagnosis, counseling or recommendations online, but an Assessment and Referral Specialist is available 24 hours a day, 7 days a week at 281.586.7600. If you are currently experiencing an emergency, please dial 911 or go to the nearest emergency room.