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Cypress Creek Hospital expands mental health program for first responders during COVID-19

When Cypress Creek Hospital administrators began a program to address the mental health needs of the first responders in their area, Justin Farris, director of business development and contract administration and spokesperson for the hospital had no idea that they would be expanding the program to reach some of their own colleagues in the health profession because of the coronavirus pandemic.

“It wasn’t in our original plans, but we were able to adjust the program to include them,” he said.

The irony wasn’t lost on the administrators who birthed the program and find themselves poised to share their ingenuity across the nation. Here’s the story of how it all began for area first responders.

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Cypress Creek Hospital launches Telehealth service to treat patients remotely

Cypress Creek Hospital, an inpatient and outpatient behavioral health center located at 17750 Cali Drive, Houston, launched a new Telehealth service to better serve patients during the ongoing coronavirus pandemic, hospital officials announced in an April 13 news release.

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Cypress Creek Hospital Educates Patients and Celebrates Staff during Suicide Prevention Month

In observance of Suicide Prevention Awareness Month, each year Cypress Creek engages in educational activities with patients and recognizes staff accomplishments toward suicide prevention during the month of September.

This year, therapists on each unit led group discussions that addressed suicide prevention and the importance of speaking out and getting help. Patients discussed their support groups, importance of community, and reasons why they love their lives. The patients then engaged in an inter-hospital poster contest where they expressed themselves and their positive, encouraging statements to raise awareness for suicide prevention.

Pictured below is one of the posters from the contest. All participants received participation goodies and winning units (voted for by staff) were given purple and teal-colored cupcakes. Purple and teal are the designated  colors of suicide awareness prevention. “The patients were incredibly creative,” stated Jaclyn Gallagher, Interim CEO. “Their excitement to raise awareness and their messages of encouragement were very moving and powerful.”

The daily efforts by our Staff are appreciated and pivotal to the excellent care we provide. As a patient stated on a recent satisfaction survey, “Cypress Creek made a big difference in my life. The support from the staff members and doctors made a big difference in the treatment I needed.”

For a week, Facility Directors distributed snacks and bracelets to Staff with sayings such as “Together we can ‘Chip’ away the stigma” and “Thank you for being a lifesaver.”

“As our Facility motto states, ‘Positive people are positively changing lives every day.’  Therefore, we want to continuously recognize staff’s willingness and dedication to care for others in need. Without our wonderful staff, Cypress Creek would not be the amazing place it is,”said Brenda Dominguez, Director of Human Resources.

According to the Center for Disease Control, suicide rates continue to climb with more than 41,000 dying from suicide each year. If you or someone you know is having suicidal thoughts, call the National Suicide Prevention Lifeline™ at 1-800-273-TALK (8255) or call Cypress Creek Hospital at 281-751-6139 for a no cost assessment.